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Frequently Asked Questions

  1. Can the Center Console be installed in both left-hand and right-hand drive cars?

    The Center Console is designed to be installed in ONLY left-hand drive cars at this time.

  2. Can I call you?

    Yes, we are staffed Monday through Friday, 9AM to 5PM EST. Call 561-417-1500 to reach us.

  3. Do you offer discounts or special pricing?

    You can bundle your purchase of Front and Rear Console for additional savings.

  4. I ordered the wrong color console, can I exchange it?

    You can exchange your console for a different color of the same item if the console is in the original condition, complete with original packaging. Shipping is paid by the buyer.

  5. How long does it take to ship after I have placed my order?

    Your console will usually ship within 2 business days unless it’s out of stock. If so, we will advise you.

  6. Do you ship to destinations outside of the US?

    We will ship internationally, provided there is a reliable carrier.

  7. Can I track my order?

    All products are shipped via UPS in the US and you will be provided with a tracking number as soon as the product is shipped. We use different carriers internationally and will provide what information we can.

  8. How do I return a product?

    You can return your console after you email and receive an RMA number from Tesla Additions. The console must be in the original condition and packaging to receive your refund. Return shipping is paid for by the buyer; original shipping costs are non-refundable.

  9. How can I install my new console?

    Written installation instructions are included in the console package with your purchase and you can download another copy at: http://www.teslaadditions.com/installation.aspx.

    You may also contact us if you some additional information or have any questions at teslaadditions@gmail.com or 561-417-1500.

  10. What are the Warranty Terms of my new console?

    The Warranty Terms are included with the product you purchased. You may also review and download an additional copy at http://www.teslaadditions.com/warranty.aspx. (Excludes lock and optional Power Inverter.)

 
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